Check In and Check Out Policy
• Check-In time is 3:00pm
• Check-out time is at 11:00am, after which a late charge applies at US$20.00 per hour.
• Check-out time after 5:00pm will be charged at the nightly room rate and is based on availability.
• Check-out before reserved date attracts a fee of US$50.00.
• Maximum room occupancy is 2 persons; Family Villa/ rooms are 4 persons. Family Villas can also accommodate up to 6 persons (charge for each additional guest per night per room)
• Rates are per room, per night.
• Unregistered guests are not permitted in guest rooms.
Deposit & Cancellation Policy
• Deposits are non-refundable and may be forwarded to a future date.
• Cancellations within 14 days of arrival will attract a charge 50% of the cost of the stay.
• Cancellations between 14-30 days prior to arrival will attract a charge of 25% of the cost of stay.
• For cancellations 30 days prior to arrival US$25.00 handling charge will be applied.
Guest Liability and Damage to Hotel Property
• Guests’ liability for their account is not waived and guests agree to be held personally liable in the event that any indicated person, group, company or association fails to pay all or part of any charges incurred.
• We reserve the right to charge guests the cost of rectifying damage caused by the deliberate, negligent or reckless act of the guest to the hotel’s property or structure. Guests agree to pay for damage to hotel property caused by their deliberate, negligent or reckless action.
• Please take care of your room key(s). Replacement charge for a lost room key is US$25.00.
• In-room safe deposit boxes are provided to secure your valuable items. Replacement charge for lost/damaged key/safe box is US$100.00.
• Washrags, Bath Towels or other in-room supply removed will attract a replacement cost for that item.
• No outside alcohol permitted on property
• Hot plates or other cooking devices are prohibited on property/in rooms
• The use of the parking lot and recreational facilities are entirely at the guess’ own risk. The hotel accepts no liability for any loss, injury or damage sustained by guest in the usage of these facilities.
• Motorbikes are strictly prohibited beyond the parking lot.
• The use of illegal drugs including marijuana and cocaine is strictly prohibited. Smoking permitted in designated areas
• The removal of batteries from smoke detectors is strictly prohibited and will attract a replacement fee of US$20.00.
• ONLY CHILDREN 12 YEARS AND OLDER ARE ALLOWED
• All Rates includes 10% Government Tax, 10% Service Charge and Government Accommodation Room tax of $2.00 per night.
• Rates are commissionable at 18%
- Bookings are taken at the discretion of the individual hotel. Offers are subject to availability and change. Only a certain number of rooms are available at each hotel on selected dates. Each hotel sets aside a limited number of rooms for offers. When this allocation is reached the hotel cannot usually accept any more bookings at these prices although it may not technically be full.